For Uninterrupted Production
24/7 Technical Support
Whether it’s aluminium extrusion, casting or painting facilities, or any of your projects in the field of industrial automation, we are always by your side with our extensive experience and robust technical infrastructure.
Expert Technical Support and After-Sales Services
We are with you every step of the way, from the design phase of your project to its commissioning, from periodic maintenance to expert training. With our experienced engineering team, we ensure that your investments operate uninterruptedly, safely, and with high performance.
PLC Programming & Commissioning
PLC software development, testing and on-site commissioning services with Siemens TIA Portal, Rockwell Studio 5000, Beckhoff TwinCAT and Schneider Unity Pro.
- Software compliant with IEC 61131-3 standard
- Structured programming and FB libraries
- FAT / SAT tests
- Customer training
SCADA & HMI Development
SCADA/HMI design, development and update services on WinCC, iFIX, Wonderware InTouch and Weintek EasyBuilder platforms.
- ISA-101 compliant screen design
- Alarm management (ISA-18.2)
- Trend and reporting modules
- OPC UA / Modbus integration
Electrical Panel Design & Manufacturing
Schematic design with EPLAN, panel manufacturing in compliance with IEC 60439 standard, wiring and on-site installation services.
- EPLAN Electric P8 schematic design
- IP65/IP67 panel manufacturing
- Cable bundle and routing planning
- CE / UL certification support
Maintenance & Troubleshooting
We minimize production downtime with planned preventive maintenance programs and emergency fault response services.
- Annual / monthly maintenance contracts
- Spare parts management
- 4-hour on-site response guarantee
- Root cause failure analysis
Remote Service & Monitoring
We provide fast problem resolution without the need for a site visit using secure remote access solutions such as VPN and Siemens SINEMA RC.
- 24/7 remote connection capability
- Real-time process monitoring
- Remote software updates
- Cybersecurity compliant infrastructure
Training & Consulting
Theoretical and hands-on training for operator, maintenance and engineering teams, as well as project consulting services.
- PLC / SCADA operator training
- Industry 4.0 awareness training
- Project feasibility consulting
- Certificate programs
How Does Our Service Process Work?
A transparent and fast process from receiving the request to closing the project.
ADIM 01
Request Received
We receive your service request via phone, email or online form. We respond within 30 minutes.
ADIM 02
Analysis
Our expert engineer evaluates the situation; fault detection is performed remotely or via a site visit.
ADIM 03
Implementation
Intervention is carried out according to the approved solution plan. All operations are recorded.
ADIM 04
Test & Delivery
System tests are completed and acceptance testing is carried out together with the customer.
ADIM 05
Training
A brief usage training is provided to the customer team; documentation is delivered.
ADIM 06
Ongoing Support
Periodic checks and a 24/7 support line remain active under the maintenance contract.
Service & Maintenance Packages
Choose the package that suits your needs, leave the rest to us.
Basic Package
Annual maintenance and phone support for small-scale facilities
- 2 planned maintenance visits per year
- Business hours phone support
- Fault logging and tracking
- Spare parts consulting
Professional
Comprehensive maintenance and support for medium-sized production facilities
- 4 planned maintenance visits per year
- 24/7 phone & remote support
- 4-hour on-site response guarantee
- Spare parts stock management
- Annual system performance report
Premium
Full-scope service for large-scale and critical production lines
- Monthly planned maintenance visit
- 24/7 remote monitoring & intervention
- 2-hour on-site response guarantee
- Dedicated service engineer
- Software updates included
- SLA reporting
Major Brands We Service
Create a Technical Service Request
Do you have an emergency fault, need planned maintenance, or are you setting up a new project? Our expert team will contact you within 30 minutes.